Adding Family and Friends to My Circool
My Circool helps you manage trusted family members and friends you may want to include in school events or pickup situations.
This may include grandparents, aunts, uncles, neighbors, or other adults you trust.
When to use this
Use this article if you want to add trusted family members or friends to My Circool so they are easier to invite to school events or include in Circool when needed.
Note: Children and siblings usually do not need to be added for school events. My Circool is mainly for trusted adults.
What is My Circool?
My Circool is your personal circle of trusted family members and friends inside Circool.
Depending on how your school uses Circool, people in My Circool may be easier to invite to school events, include in reunification situations, or use when your school needs to know who is connected to your family.
Important: Adding someone to My Circool does not automatically give them permission to pick up your child. Your school manages official pickup permissions.
Important to know
- Family and friends do not automatically receive Circool accounts when you add them.
- You control who you add to My Circool.
- You decide when to invite family or friends to school events, if your school allows guest invitations.
- Guest invitations and event access may depend on your school’s event settings.
Who you may see automatically
Circool connects with your school’s student records. By default, your account may show:
- Your children connected to your account.
- Other approved parents or guardians already linked in the school’s records.
- Student contacts your school has marked for emergency or pickup, if your school shares those contacts with Circool.
Example: If two guardians are connected to the same children in the school’s records, Circool may show those guardians and children together in My Circool.
How to view My Circool
- Log in to Circool.
- In the bottom menu, tap My Circool.
- Review the children, guardians, family members, or friends connected to your account.
Need help logging in? See Activate Your Circool Account.
Add family and friends to My Circool
You may be able to add family members or friends in two ways:
- Select from student contacts your school already has on file.
- Create a new family or friend record manually.
Option 1: Add from student contacts
Use this option if your school already has the person listed as a student contact.
- Tap + Add Member.
- Tap Select from Student Contacts.
- Review the contacts your school currently has listed.
- Tap Add next to the person you want to include in My Circool.
Option 2: Add someone manually
Use this option if the person is not listed as a student contact, but you want to add them to My Circool.
- Tap + Add Member.
- Tap Create Manually.
- Complete the information shown on the screen.
- Tap Add Member.
Good to know: Adding someone manually can save time later if you want to invite them to an event or include them in Circool when your school allows it.
What happens next
Once someone is added to My Circool, you may be able to invite them to school events or include them in other Circool features, depending on your school’s settings.
If they are invited to an event, they may receive their own Circool event pass or check-in option for that event.
You stay in control. You choose who to add, and you decide when to include them in events or other Circool options your school makes available.
Helpful tips
- 1 Add trusted adults: My Circool is best for adults you may want to invite or include in school-related situations.
- 2 Check school pickup rules: Your school manages who is officially approved to pick up your child.
- 3 Event options may vary: Some schools allow family and friend invitations for certain events, while others may not.
- 4 Keep your circle current: Remove or update people in My Circool when your trusted contact list changes.
Need help?
Circool support is here to help.
If you need help adding family or friends to My Circool, contact Circool support at support@circool.com. We will respond within one business day.
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