Updating Your Circool Profile

When to use this

Use this article if you need to update your Circool profile information or manage how you receive Circool messages.

Open your profile

Most profile updates start in the same place.

1. Log in to Circool.
2. Tap your profile picture in the top-right corner.
3. Tap Access Profile.

Update your profile picture

Your profile picture helps school staff confirm they are checking in the right person.

1. Tap your profile picture in the top-right corner.
2. Tap Access Profile.
3. Tap your current profile picture.
4. Allow camera access if your phone asks.
5. Take a new selfie.
6. Tap Save Changes.

Update your phone number

Your mobile phone number may be used to help you access Circool and receive important school-related Circool messages.

1. Tap your profile picture in the top-right corner.
2. Tap Access Profile.
3. Go to Contact Information.
4. Review, update, or remove your mobile phone number.
5. If asked, verify your phone number using the text message code sent to your phone.
6. Tap Save Changes.

Update your email address

Your email address may be used to help you access Circool and receive school-related Circool messages.

1. Tap your profile picture in the top-right corner.
2. Tap Access Profile.
3. Go to Contact Information.
4. Review, update, or remove your email address.
5. Tap Save Changes.

Sign up for text notifications

Circool text notifications can help you receive school event links, quick access links, and other helpful Circool updates from your school.

1. Tap your profile picture in the top-right corner.
2. Tap Access Profile.
3. Go to your mobile phone settings under Contact Information.
4. Turn on SMS Notifications.
5. Verify your mobile phone number if asked.
6. Tap Save Changes.

Set up a passkey

A passkey is a secure way to sign in using your phone’s built-in security, such as Face ID, fingerprint, or your device passcode.

1. Tap your profile picture in the top-right corner.
2. Tap Security.
3. Scroll to the Passkeys section.
4. Tap Add Passkey.
5. Follow the prompts on your phone.
6. Tap Save Changes, if shown.

Change your password

If your Circool account uses a password, you can change it from your security settings.

1. Tap your profile picture in the top-right corner.
2. Tap Security.
3. Scroll to the Password section.
4. Tap Change Password.
5. Enter your current password and your new password.
6. Tap Save Password.
7. Tap Save Changes, if shown.

What happens next

After you save your changes, Circool will use your updated profile information going forward.

Your updated profile photo, phone number, email address, and notification settings can help your school confirm your identity and contact you when needed.

Helpful tips

• 1 Use a clear profile photo: A current selfie helps school staff recognize you during check-in.
• 2 Keep your phone number current: This helps you receive Circool text messages if your school sends them.
• 3 Match your school records: Use the email and phone number your school has on file whenever possible.
• 4 Save before leaving: Tap Save Changes after updating your profile or security settings.

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